Northcoast
Web Hosting Acceptable Use Policy
In order to provide a professional service, we have set up a
few guidelines for users of our service. Some of these
guidelines may seem strict, but they ensure a safe,
functional, and trusted environment for all our customers to
publish their information on the Web.
Many of our competitors do not require their customers to
comply with these guidelines. If any of our potential
customers are unwilling or unable to comply with these
guidelines, we respectfully invite them to visit one of our
competitors.Web and
FTP Site Content Policies:
We do not allow any of the
following content to be published on any of our servers:
- Content of a pornographic,
sexually explicit, or adult nature.
- Content of an illegal
nature (including copyrighted material).
- Pirated software sites
Hate sites or content that could be reasonably considered as
slanderous or libellous Northcoast Web Hosting
representatives will decide upon content that is
questionable regarding any of the aforementioned criteria.
- Users posting any of the
above content on their sites may have their Web and/or
incoming anonymous FTP services temporarily suspended. They
will then be contacted by Northcoast Web Hosting and given
the opportunity to remove the content in question before
having their services reinstated. A repeated offense may
cause cancellation of service without refund of any fees.
Email Usage Policies:
Northcoast Web Hosting does not
support unsolicited email messages sent by users of our system
(also known as junk email or SPAM). Users sending unsolicited
email messages from our system will have all of their services
temporarily suspended. They will then be contacted by
Northcoast Web Hosting and informed of the suspension before
having their services reinstated.
A repeated offense may cause
cancellation of service without refund of any fees. Northcoast
Web Hosting does not allow any hosting account to give out
free or paid email hosting on a public level. Reseller
accounts are exempt from this, however spam guidelines still
apply. It is up to the reseller to monitor and control
outgoing junk email/spam.
Illegal Activities:
Customers caught using our
system for illegal activities, including but not limited to
breaking into remote systems, credit card fraud, theft,
vandalism, threats, or violence, will have their accounts
immediately cancelled without refund of any fees.
Right To Refuse Service:
Northcoast Web Hosting reserves
the right to refuse service to anyone for any reason. We
enforce this policy to ensure a professional environment for
the users of our system. This includes any programs, such as
CGI programs that are using excessive amounts of system
resources. Excessive amounts is defined as any amount that
results in substantial degradation of server performance.
Northcoast Web Hosting is the sole determinant of what
constitutes degraded server performance. On some occasions, we
allow heavy usage depending on the situation. However,
additional fees may apply.
